Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection you will be asked for your order details such as delivery address, etcetra.
We accept payment by online secure payment providers; Paypal and Nochex. You can choose either to pay through by Visa, Visa Debit, Switch, Delta, Solo or Mastercard. Payment is taken at the time of confirming your online order. You can pay by Paypal if the Nochex payment option will not work for you. Your payment card must be registered at the address you are entering as your billing address.
Nochex will not accept payment if the billing address is different to your banks recorded address for your payment card. Three alternatives ways of paying are; payment by bank automated credit into our bank account; cheque or postal order.
For the purpose of making a Bank Automated Credit please note the following details:
Reference: Your Order Number
Sort code: 40 36 02
Account number: 91630903
Please note: BAC between different banks does not always take affect immediately and can sometimes require 3 to 5 working days before we receive the payment.
Please note there is an administrative charge of £2 for payment by cheque or postal order. This is to cover the bank charges and extra work involved in processing your payment.
If you don’t want to pay online you can send a cheque made payable to “Tribal Voice Ltd t/a Photo Memento” and post to:
Please note payment by cheque will require the payment to clear before the items are produced. This will take 5 working days.
Processing your order will take 3 to 5 working days. If you want to receive your order quickly we offer a Next Day delivery option. We send your order by 1st class Royal Mail within the UK. Orders for Europe use the countries postal system and usually take 3 to 5 working days. For orders through out the world we send everything by airmail to ensure a quick delivery.
If your item is not in stock you should be informed of this on the website at the time of placing your order . You will always be emailed with the option to cancel your order if you would rather not wait. This does not affect your statutory rights as a consumer.
All of our prices include VAT at 20%.
We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted by the payment providers; Paypal or Nochex. They are not held in clear text on any web site.
Please note all orders are made specifically to your instructions,including an image specified and provided by you, and as bespoke items cannot be returned; nor will any refund be made. We guarantee that each item purchased will be free of any defects rendering it unfit for its purpose for 6 months from the date of your purchase. This does not effect your statutory rights.
We will endeavour to respond to all complaints within 3 working days.